Frequently Asked Questions

Yes!

Our Honey Wax Kit is ideal for whole body waxing. We formulated this product to work well on your sensitive and most delicate areas.

Our Honey Wax Kit may be used hot or cold.

However, for easier application, gentle heating in the microwave at 10-second intervals is recommended to soften the mixture and its consistency.

You may heat the wax by dipping the jar in hot water. Alternatively, you may also transfer the product into a heat-safe bowl and warm it over a saucepan using a double boiler.

When used cold or at room temperature, our Honey Wax is used differently from the cold wax that requires kneading. Our product is used together with a wooden applicator and cloth strips. Full instructions are included in the kit and may also be viewed here.

We don’t recommend using our Honey Wax Kit when hair is especially long or short.
Our product works best when hair is at least ¼ inch in length.

Using the applicator stick, you only need to apply a thin layer of wax in the direction of hair growth. Too much wax can cause the cloth strip to slide instead of adhere to the hair, making your waxing session less efficient.

Reddening of the skin after waxing is normal.

For extra sensitive skin, you can apply ice over the affected area to prevent swelling, and to help ease any discomfort you may be feeling.

After waxing, you can easily remove any wax residue on the skin with a damp cloth. Allow pores to close by letting your skin rest for at least 30 minutes before completely washing the area.

Since our wax is made from 100% natural ingredients, changes in consistency may occur overtime. If the wax feels less sticky, we suggest gently heating it in the microwave at 10-second intervals until the desired consistency is achieved. Stir the wax after every interval to see if it has thickened. Doing this easy process usually resolves the problem.

Should you encounter further concerns, please email us info@nannyrose.com. Include the batch, manufacturing, and expiration details of your kit which are printed on the box and jar. We’ll be happy to help find a solution for you!

We currently accept payments via Credit Card, GCash, PayPal, and BPI bank transfers or deposits.

OUR DETAILS:

BPI Savings Account
Account Name: ARD ORGANICS
Account #: 8723061041
Branch: Angeles Sto. Rosario

Send your payment proof together with your Order # to info@nannyrose.com.

We ship out paid orders every Mondays and Thursdays. Your package should typically arrive within 2-5 days upon shipping.

However, with Covid-19 adjustments and precautions in place, third party courier services may experience some delays in their usual delivery schedules. We ask for your patience and understanding should any delay occur in your order fulfillment.

 

Our products are safely formulated for the whole family.

However, each individual has unique sensitivities or allergic reactions to certain ingredients - natural or otherwise. It's always best to try a new product with caution by applying a small amount onto the skin (usually on the inner side of your wrist or near the crease of your elbow). If no allergic reaction or irritation occurs, proceed to use following the application directions.

Please note too that most of our products contain essential oils in their formulation. Although natural in form, some essential oils may not be suitable for very young children. Our full ingredients are disclosed in our Product Page for your guidance and discretion.

Our product formulations are safe to use even by expectant moms.

However, some women can develop new aversions and sensitivities throughout the different stages of pregnancy. During this time, it's always best to try products with extra caution by applying a small amount onto the skin (usually on the inner side of your wrist or near the crease of your elbow). If no allergic reaction or irritation occurs, proceed to use following the application directions.